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Do you have a problem you want to tell us about but we’re not open right now? Do you feel  uncomfortable calling on the phone? Do you just not know how to talk about it? Or do you only have a tentative question? Then do write us!

We do our best to answer your message withing 48 hours. To receive our answer, you must however log in again on this page. Your messages will be handled confidentially, transferred anonymously and deleted after approx. one semester.

In order to read your response later, you have to choose a login name and password. Remember this password well! It is not possible to reset the password.

If you want, you may optionally provide us with your email address in order to receive a notification once we have an answer for you (remember to check your spam folder). Neither your email address nor your login name will be visible to us when answering your message. You stay entirely anonymous.

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We speak German, English and Spanish today

During the semester break, you can reach us every Mon, Wed, Fri and Sun from 8 p.m. to midnight. We are not reachable by phone during the break. Please write to us.

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